Thursday, November 13, 2025

What to Say (and What Not to Say) in an Interview: Don't Let Words Cost You the Job

When it comes to job interviews, your words matter more than most people realize. What you say, how you say it, and even what you choose not to say can either open doors of opportunity or quietly close them before you ever get a chance to prove yourself.

As a Certified Career Coach, I’ve seen talented, qualified candidates miss out on amazing opportunities not because they lacked skills, but because their words didn’t align with the impression they wanted to make. The truth is that interviews are not just about showcasing your experience; they’re about communicating confidence, professionalism, and alignment with the company’s values.

Let’s explore what to say, what not to say, and how working with a coach can help you master your message before the big day.


What You Should Say in an Interview


Stories That Show Value

Employers don’t just want to know what you did; they want to understand how you think, solve problems, and add value. Use the STAR method (Situation, Task, Action, Result) to tell brief, impactful stories that demonstrate your strengths.

Example:

“In my last role, I noticed inefficiencies in our scheduling process. I created a shared digital calendar system that improved team coordination and reduced missed deadlines by 30%.”


Enthusiasm for the Role

Express genuine interest in the company and the position. Saying things like “I’m excited about how this role allows me to grow while contributing to your team’s goals” shows that you’re both motivated and team oriented.


Questions That Reflect Preparedness

Asking smart questions shows initiative and engagement. For example:

“What does success look like in this position after the first 90 days?”

or

“How does this role contribute to the organization’s larger mission?”


Confidence Without Arrogance

Confidence says, “I know I can do this.” Arrogance says, “No one can do this better than me.” Aim for a tone of assurance balanced with humility.


What You Shouldn’t Say in an Interview


Negative Comments About Past Employers

Even if you had a terrible boss, never speak badly about previous employers. It raises red flags and makes interviewers wonder how you’ll speak about them in the future.


Overly Personal Information

Interviews are professional settings. Avoid oversharing about family issues, personal struggles, or unrelated hobbies—unless directly relevant to the role.


“I Don’t Know” Without Effort

It’s okay not to have every answer, but how you handle uncertainty matters. Instead of “I don’t know,” try:

“That’s a great question—I haven’t encountered that specific situation yet, but here’s how I would approach it…”


Salary Talk Too Early

Discussing compensation before the employer brings it up can make you appear more focused on money than the opportunity. Timing and tact are key.


Clichés Without Substance

Phrases like “I’m a perfectionist” or “I work too hard” sound rehearsed. Employers want authenticity. Instead, show examples of real qualities through your actions and experiences.


Why Coaching Makes All the Difference

Preparing for an interview alone can feel like walking a tightrope because you know what’s at stake, but you’re unsure how to balance it all.

That’s where I come in.

As your Certified Career Coach, I help you:

Uncover your authentic voice so you sound confident, not canned.

Practice real interview scenarios through mock interviews that simulate the actual experience.

Eliminate self-sabotaging habits like overexplaining, underselling yourself, or rambling under pressure.

Develop powerful answers that connect your story to the employer’s needs.

Build emotional composure to stay calm, collected, and memorable.

You only get one shot to make a first impression. Why risk it? With professional coaching, you’ll walk into your interview prepared, polished, and ready to communicate your value clearly and effectively.


Final Thought

The words you speak in an interview can either build a bridge toward your next opportunity or quietly burn one you didn’t mean to.

Don’t let nerves, bad habits, or lack of preparation stand in your way.

If you’re ready to ace your next interview with confidence and clarity, let’s work together to make sure your words work for you, not against you.

Book your free introductory call today to start preparing for your next interview with confidence. Together, we’ll refine your message, practice your delivery, and ensure that when the opportunity comes, you’ll be ready to seize it.  Click the "BOOK NOW" icon below to get started.

Recommended Books and Resources - The following tools are excellent additions to your interview preparation journey giving you deeper insight, proven techniques, and practical exercises to ensure you walk into your next interview fully prepared and in control.

Disclaimer:  As an Amazon Affiliate, I earn commissions on purchases made using these links at no additional cost to you.  

Knock 'em Dead Job Interview:  How to Turn Job Interviews into Job Offers by Martin Yate - A comprehensive guide to answering difficult questions, staying composed, and demonstrating your value clearly.  This book reinforces the importance of language such as what to say, what not to say, and how to position yourself as the best candidate.

101 Great Answers to the Toughest Interview Questions by Ron Fry - A classic resource with practical, easy to understand responses and techniques.  It helps candidates avoid common mistakes and craft confident, strategic answers.

The STAR Interview:  How to Tell a Great Story, Nail the Interview, & Land Your Dream Job by Misha Yurchenko - This book teaches readers how to communicate clearly using the STAR method which turns experiences into compelling value-driven stories.

The Art of Saying No:  How to Stand Your Ground, Reclaim your Time, and Energy by Damon Zahariades - Not an interview book specifically,  but excellent for professionals who struggle with boundaries, over-explaining, or feeling pressured when asked high-stakes interview questions.  It helps build confidence and clarity.

Professional Resume Paper - Ideal for in-person interviews where candidates bring printed resumes.  It communicates attention to detail and professionalism.

Ring Light with Tripod Stand - Perfect for video interviews and ensures clear, flattering lighting so candidates appear polished and confident.

Blue Light Blocking Glasses (for virtual interview prep) - Great for clients preparing for video interviews.  Reduces strain, improves screen clarity, and supports professional presentation on camera.

Interview Notebook/Professional Portfolio Binder - A professional portfolio folder helps candidates keep resumes, notes, and references organized sending a strong visual message of professionalism (and increasing interview confidence).

Copyright 2025-2026 Shelia Carroll, Life & Business Coach




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