Purpose
This Errors & Omissions (E&O) Policy is established to protect both the Coach/Consultant and the Client by clearly outlining the limits of responsibility, coverage, and recourse in the event of errors, omissions, or misunderstandings related to coaching and consulting services.
1. Scope of Services
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Coaching and consulting services provided are supportive/consultative in nature and focused on personal development, career advancement, business strategy, and related life coaching guidance.
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Services do not include licensed financial, legal, medical, or psychological advice. Clients are encouraged to seek appropriate licensed professionals for those areas.
2. Coverage of Errors & Omissions
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The Coach/Consultant maintains professional liability coverage (Errors & Omissions Insurance) to protect against claims alleging:
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Negligence, mistakes, or unintentional errors in providing coaching/consulting services.
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Omissions or failure to deliver agreed-upon professional services.
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Misstatements or advice that a reasonable professional could deem misleading.
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Coverage includes defense costs and settlements up to the policy limits defined in the current insurance agreement.
3. Client Responsibilities
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Clients acknowledge that coaching is a collaborative process and that outcomes are not guaranteed.
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Clients remain solely responsible for decisions, actions, and results arising from coaching or consulting engagement.
4. Exclusions
This policy does not provide coverage for:
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Intentional misconduct, fraud, or criminal acts.
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Personal injury, property damage, or bodily harm.
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Financial losses due to investment decisions, business ventures, or employment outcomes beyond the coach’s direct control.
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Services outside the professional scope of life and business coaching (e.g., legal representation, medical treatment, financial advising).
5. Limitation of Liability
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To the fullest extent permitted by law, liability of the Coach/Consultant for any claim, loss, or damages shall be limited to the lesser of:
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The total amount of fees paid by the Client under the specific coaching agreement, or
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The limits of the active E&O insurance policy in force at the time of claim.
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6. Notification of Claims
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Any claim or potential claim must be reported to the Coach/Consultant in writing within 30 days of discovery.
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Failure to provide timely notice may affect the ability to pursue remedies under this policy.
7. Governing Law
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This policy shall be governed by and construed in accordance with the laws of the state of Mississippi in which the coaching practice is registered.
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